Terms of Service

1. This agreement

These Terms are an agreement between you and Launch App ("Launch", "we", "us") covering your use of the Launch mobile application and any related services (together, the "App"). By downloading or using the App you accept these Terms. If you do not accept them, do not use the App.

Our Privacy Policy forms part of this agreement and explains how we handle personal information.

2. Important: what an alarm app can and cannot promise

We engineer alarm delivery to be as reliable as the operating system permits, and reliability is the feature we care most about. But an alarm on a modern phone depends on conditions outside our control, including:

• Notification permissions being granted and left enabled.
• Device volume, ringer state, silent mode, Do Not Disturb and Focus settings.
• Battery optimisation, power-saving modes, and manufacturer-specific app restrictions.
• The device being switched on, charged, and functioning.
• Operating system updates and changes to how the platform handles background apps.

The App includes an alarm health check (Settings → Alarm health check) that flags conditions we can detect. We encourage you to use it. Nothing in this section limits rights you have under consumer law that cannot be excluded — see section 9.

3. Who may use Launch

You must be at least 13 years old to use Launch, and at least 16 in any jurisdiction that requires it for the processing described in our Privacy Policy. If you are under the age of majority where you live, you may only use the App with the involvement of a parent or guardian who agrees to these Terms. You are responsible for keeping your account credentials secure and for activity under your account.

4. Your licence to use the App

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for your own personal, non-commercial use, in accordance with these Terms and the rules of the app store you obtained it from. We reserve all rights not expressly granted.

You agree not to:

• Copy, modify, translate, or create derivative works of the App.
• Reverse engineer, decompile or disassemble the App, except to the extent that applicable law expressly permits it despite this restriction.
• Rent, lease, lend, sell, sublicense or otherwise transfer the App.
• Circumvent, disable or interfere with security features, subscription entitlements, or usage limits.
• Use the App to break the law, infringe anyone’s rights, or attempt to gain unauthorised access to our systems or another user’s data.
• Use automated means to access the service in a way that burdens our infrastructure.

5. Launch Premium subscriptions

Launch is free to use. Launch Premium is an optional auto-renewing subscription that unlocks unlimited routines and morning modes, every wake-up mission and difficulty, the full alarm sound library, and morning analytics.

Price and term

• Launch Premium is offered as a monthly subscription (US$4.99 per month) or an annual subscription (US$29.99 per year). Prices in your local currency are shown in the App before you purchase and are set by the app store’s pricing for your region. Prices include taxes where the store is required to collect them.
• A free trial is offered on the annual plan where available. Any unused portion of a free trial is forfeited when you purchase a subscription.

Automatic renewal

• Your subscription renews automatically at the end of each period at the then-current price, and your store account is charged within 24 hours before the period ends, unless you cancel at least 24 hours before that time.
• You manage and cancel your subscription in your Apple App Store or Google Play account settings. The App links you there directly from Settings. We cannot cancel a store subscription on your behalf.
• Deleting your Launch account does not cancel your subscription. Cancel it in the store as well, or it will keep renewing.

Refunds

• Purchases are processed by Apple or Google and their refund policies apply. We are not able to issue refunds for store purchases directly. This does not affect any non-excludable statutory right to a remedy — see section 9.

Changes

• If we change the price or what a subscription includes, we will give you notice in the App and, where the law or the store requires it, obtain your consent before the change applies to your renewal. You can always cancel before the next renewal.

6. Your content and our content

The alarms, routines and morning history you create are yours. We claim no ownership of them. If you use our optional sync, you grant us only the limited licence needed to store, transmit and restore that content for you — nothing more. We do not use your content to train models, and we do not publish it.

The App itself — including its software, design, brand, wordmark, alarm sounds and written content — belongs to us or our licensors and is protected by intellectual property laws. The licence in section 4 does not transfer any ownership to you.

7. Availability and changes to the App

We may update, change or discontinue features of the App. Where a change materially reduces functionality you have paid for, we will give you reasonable notice and, where appropriate, a pro-rata refund or the ability to cancel. Optional cloud sync depends on services that may occasionally be unavailable; alarms and routines are designed to keep working offline regardless.

8. Ending this agreement

You may stop using the App at any time, delete your account in Settings, and uninstall it. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continuing would create a security or legal risk. Where it is reasonable to do so, we will warn you first and give you the chance to put things right. If we terminate your access without cause while you hold a paid subscription, you are entitled to a pro-rata refund of the unused period. Sections 6, 9, 10, 11 and 12 survive termination.

9. Your consumer rights

• Australia — our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For a major failure you are entitled to a replacement or refund, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the service remedied if it is not of acceptable quality and the failure does not amount to a major failure. Where permitted, our liability for a failure to comply with a non-major consumer guarantee is limited to resupplying the service or paying the cost of resupply.
• New Zealand — the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply where you acquire the App as a consumer, and nothing here limits them.
• United Kingdom — the Consumer Rights Act 2015 requires digital content to be of satisfactory quality, fit for purpose and as described, and gives you rights to repair, replacement or a price reduction. Your statutory rights are unaffected.
• Canada — provincial consumer protection legislation, including Quebec’s Consumer Protection Act, applies where relevant and is not limited by these Terms.
• United States — some states do not allow the exclusion of implied warranties or the limitation of certain damages, so parts of sections 10 and 11 may not apply to you.

10. Disclaimers

Subject to section 9, and to the maximum extent permitted by law, the App is provided "as is" and "as available", and we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that every alarm will be delivered in every circumstance, for the reasons set out in section 2.

Launch is not a medical device and is not intended to diagnose, treat, cure or prevent any condition, including any sleep disorder. It does not provide medical advice. If you have concerns about your sleep or health, speak to a qualified professional.

11. Limitation of liability

Subject to section 9, and to the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost opportunities, lost income, or missed appointments, engagements, transport or obligations, however caused; and our total aggregate liability arising out of or relating to the App is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or twenty United States dollars.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited by law.

12. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have non-exclusive jurisdiction.

If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the country where you live, and you may bring proceedings in your local courts. Consumers in the United Kingdom, Canada, New Zealand and the United States retain the right to rely on their own local consumer law.

Before starting formal proceedings, please contact us at support@launchalarm.app. Most problems are resolved quickly, and we would rather fix your morning than argue about it.

13. Apple App Store terms

If you obtained the App from the Apple App Store, the following applies and Apple requires us to say it:

• This agreement is between you and us only, not with Apple. Apple is not responsible for the App or its content.
• Your licence to use the App is limited to use on Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms of Service.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation.
• Apple is not responsible for addressing any claim by you or a third party relating to the App, including product liability, legal or regulatory non-compliance, or consumer protection claims.
• If a third party claims the App infringes their intellectual property, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim.
• You represent that you are not located in a country subject to a United States Government embargo or designated as terrorist-supporting, and that you are not on any United States Government restricted-party list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• Questions and support requests should be directed to us at support@launchalarm.app.

14. General

These Terms, together with the Privacy Policy, are the entire agreement between us about the App. If any provision is found unenforceable, the rest continues to apply. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement; we may assign it as part of a corporate transaction, on notice to you.

We may update these Terms. The version and effective date appear at the top. We will notify you in the App of material changes before they take effect, and continuing to use Launch afterwards means you accept them. If you do not accept, you may stop using the App and cancel any subscription.

Contact: support@launchalarm.app